Privacy Policy

1. Information We Collect

When you contact us through our website, we may collect information that you voluntarily provide, including:

• Name
• Company name
• Country or region
• Email address
• Phone or WhatsApp number
• Inquiry type
• Product or application information
• Message or project requirements

We may also receive limited technical information generated when you access or use the website, such as browser information, device information, IP address, and basic request data, where necessary for website operation, security, or spam prevention.

2. How We Use Your Information

We use the information you provide primarily to:

• Respond to your inquiry
• Provide product, technical, quotation, or application information
• Communicate about equipment selection or project requirements
• Follow up on business discussions you initiate
• Protect the website and inquiry forms from spam, abuse, or unauthorized use

We do not sell your personal information.

We do not use information submitted through the inquiry form for unrelated purposes without an appropriate basis.

3. Contact Form Processing

Our website currently uses Web3Forms to process website inquiry form submissions.

When you submit the contact form, the information you enter is transmitted to Web3Forms so that the submission can be processed and delivered to our designated business email address.

Web3Forms operates as a third-party form processing service and applies its own security, privacy, spam-prevention, and data-handling practices.

For more information about how Web3Forms handles submitted information, please refer to the privacy information provided by Web3Forms.

4. Business Communications

If you contact us regarding a product, quotation, technical requirement, distribution opportunity, or other business matter, we may use the contact information you provide to respond and continue that business conversation.

We will not add you to unrelated promotional mailing lists solely because you submitted an inquiry.

5. Cookies and Website Analytics

Our website may use essential technologies required for normal website operation and security.

With your consent, we use Google Analytics 4 to understand website visits and confirmed inquiry submissions. Google Analytics may use cookies and process information such as page visits, browser and device information, and IP-derived location. We do not send the personal details entered in the inquiry form as analytics event parameters.

When enabled, Meta Pixel may also measure page visits and confirmed inquiries with your consent. These optional tracking tools remain off until you accept them. You may reject them or change your choice at any time using “Cookie settings” in the website footer.

For details about Google's data practices, see the Google Privacy Policy. If other analytics or advertising tools are introduced in the future, this policy may be updated.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, maintaining business correspondence, resolving disputes, and meeting applicable legal or administrative requirements.

Information processed by third-party service providers may also be retained according to their own policies and the settings configured for those services.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. International Data Processing

Because our website is available internationally and some service providers may operate infrastructure in other countries, personal information submitted through the website may be processed outside your country or region.

Where applicable, such processing is subject to the safeguards and policies of the relevant service providers and applicable law.

9. Your Choices and Rights

Depending on your location and applicable law, you may have rights regarding your personal information, such as requesting access, correction, or deletion of information we hold about you.

You may contact us if you have a privacy-related request concerning information you have submitted through this website.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of websites operated by third parties. We recommend reviewing the privacy policies of those services separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or data-processing practices.

The latest version will be published on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle information submitted through the website, please contact: